fbage's Responsible Gaming Commitment
fbage believes gaming should always be a source of enjoyment. We are committed to ensuring the safety and well-being of every player on our platform.
Why Is Responsible Gaming Important?
Online gaming is a great way to have fun, but it can sometimes carry the risk of becoming addictive. Ensuring responsible gaming on the fbage platform is our highest priority. We want every user to enjoy gaming safely and with pleasure, within their own limits.
To honour the trust of players across Bangladesh, fbage has built a complete responsible gaming framework. This framework includes deposit limits, self-exclusion, time-out options, and 24/7 support — all available in Bengali. If at any point you feel that gaming is having a negative impact on your life, we are always here for you.
The core of responsible gaming is simple — play, but stay within your limits. Set your own budget starting from a minimum deposit of ৳300 via bKash or Nagad, and never exceed that limit. Remember, gaming is not a source of income — it is a form of entertainment.
Our Protection Tools
Deposit Limit
Set a fixed limit on your daily, weekly, or monthly deposits. The system will alert you before you reach that limit and will stop the transaction. You stay in control of your budget at all times.
Time-Out Option
If you feel you need a short break, use the time-out feature. Temporarily close your account for anywhere from 24 hours to 30 days. During this period, logging in will not be possible, giving you the rest you need.
Self-Exclusion
If you need a longer break, choose self-exclusion. You can keep your account closed for 6 months or permanently. Attempting to open a new account during a self-exclusion period is strictly prohibited.
Session Time Reminder
Track how much time you spend in each gaming session. Set a time limit and you will receive an automatic notification when that time is up. Manage your own time, your own way.
Loss Limit
Set a limit on how much you can lose in a day or a week. Once that limit is reached, betting will automatically stop for that day. This is a highly effective way to avoid excessive losses.
24/7 Support
Do not hesitate to talk about gaming-related concerns. Our Bengali-speaking live chat support team is available 24 hours a day, 7 days a week. Sensitive advice is provided with full confidentiality.
Signs of Problematic Gaming
If you notice any of the following signs in yourself or someone you know, help should be sought immediately. Responsible gaming means being honest with yourself.
Immediate Support
If you feel gaming is getting out of control, contact us via live chat or email us at [email protected]. We will assist you with full confidentiality.
- Feeling a strong urge to return to gaming repeatedly in order to recover lost money
- Hiding gaming expenses or lying about them to family, friends, or colleagues
- Neglecting other important responsibilities in life — work, studies, or family relationships
- Repeatedly failing to cut down or stop gaming despite trying
- Spending money meant for daily expenses (rent, food, medical) on gaming
- Feeling anxious, irritable, or restless when unable to game
- Continuously increasing bet amounts to chase excitement or the feeling of a big win
- Taking on debt or selling assets to cover financial losses from gaming
Deposit and Withdrawal Limit Guidelines
The table below shows fbage's default transaction limits. As part of responsible gaming, you can set these limits even lower.
| Transaction Type | Minimum Amount | Payment Method | Processing Time |
|---|---|---|---|
| Deposit | ৳300 | bKash, Nagad, Rocket, Bank Transfer | Instant |
| Withdrawal | ৳800 | bKash, Nagad, Rocket, Bank Transfer | 10–45 minutes |
Decreasing a deposit limit takes effect immediately. A 72-hour cooling-off period applies when increasing a limit.
How to Activate Protection Tools?
Responsible gaming tools can be activated in just a few steps from your fbage account settings.
Log In to Your Account
Go to the fbage Login page and sign in with your username and password.
Open Account Settings
Click your profile icon at the top right and select the "Responsible Gaming" menu.
Choose Your Preferred Tool
Activate whichever you need — deposit limit, time-out, loss limit, or self-exclusion.
Confirm
Enter the limit amount or duration and save. Changes will take effect immediately.
Contact Support if You Need Help
For any difficulties, reach us via our 24/7 live chat or email [email protected].
Our Commitment
fbage follows the standards below to protect every player.
Age Verification: Age is verified for all new accounts at the time of registration. Accounts for those under 21 are not approved.
SSL Encryption: All your personal information and financial transactions are secured with SSL technology.
Transparent Information: The terms and conditions of every promotion, from the welcome bonus onwards, are published clearly in Bengali.
Fair Play: All games are conducted in a fair and balanced environment. There is no room for manipulation or tampering.
Automatic Alerts: If an unusual betting pattern is detected, our system automatically alerts the player.
Sensitive Support: For any gaming-related issue, our team provides advice with empathy and full confidentiality.
Protection of Minors: A request to guardians — use PINs, passwords, and parental controls on shared family devices.
Helpful Tips for Healthy Gaming
Set a Budget
Decide on a fixed budget before you start gaming. Once that amount is gone, stop for the day — do not put in more money hoping for a win.
Set a Time Limit
Decide in advance how long you will play each session. When the time is up, close the app and focus on something else.
Do Not Bet on Emotion
Gaming when you are angry, sad, or stressed is risky. Play with a calm and clear mindset — that is when you make better decisions.
Take Breaks
Take regular breaks during long sessions. Drink some water, go for a walk, and spend time with family. Gaming is one part of life, not all of it.
Keep Track
Keep a simple record of how much you deposit and how much you withdraw. This will help you see the real picture and stay within your limits.
Talk Openly
Talk to a family member or a trusted friend about your gaming habits. Hiding a problem only makes it worse — asking for help is a sign of strength.
21+ Age Confirmation
fbage is a platform operated exclusively for those aged 21 and above. Opening an account for minors is strictly prohibited. Age is verified at the time of registration and additional identity documents may be requested in cases of doubt.
A request to guardians: keep your devices and accounts secure. Do not forget to log out and keep your password away from children.
Enjoy fbage Gaming Safely
Play responsibly — from cricket betting to slots, live casino to Boom Legend — enjoy everything in a safe environment.
For questions or support: [email protected] | 24/7 Live Chat